Terms and Conditions

These Terms and Conditions ("Agreement") govern your access to and use of the website at https://crownsjourney.com and any related services, products, and communications provided by Crowns Journey LLC ("Crowns Journey", "we", "us", or "our"). By accessing or using our website, placing an order, purchasing services, or otherwise engaging with Crowns Journey, you agree to be bound by this Agreement. If you do not agree, do not access or use our website or services.

  1. Definitions

  • "Client", "you", or "your" means the person or entity who accesses the Website, requests a quote, purchases services, or otherwise uses our services.

  • "Services" means all services offered by Crowns Journey including but not limited to business consulting, web development, digital marketing, design, hosting, maintenance, and any related deliverables.

  • "Site" or "Website" means https://crownsjourney.com and any subdomains, pages, or microsites owned or operated by Crowns Journey.

  • "Order" means any purchase, contract, or Statement of Work accepted by Crowns Journey.

  1. Scope of Agreement

  • These Terms apply to all access to and use of the Site, all contracts for Services entered into via the Site or offline, and all payments processed via the Site payment link or any other payment method.

  • Any additional or different terms proposed by you are expressly rejected unless agreed in writing by an authorized Crowns Journey representative.

  1. Acceptance and Formation of Contract

  • An Order becomes binding only when Crowns Journey issues a written acceptance, invoice, or signed Statement of Work. We reserve the right to refuse or cancel Orders for any reason.

  • All quotations, proposals, and estimates are valid for the period stated and may be withdrawn or revised by Crowns Journey at any time.

  1. Services, Deliverables, and Changes

  • Crowns Journey will provide Services as described in the accepted proposal, invoice, or Statement of Work.

  • Any change requests, scope increases, or additional work will require a written change order and may incur additional fees and time.

  • Timelines are estimates. Crowns Journey is not liable for delays caused by your late approvals, content delays, third parties, force majeure, or other events beyond our control.

  1. Fees, Invoicing, and Payment

  • Fees for Services are as set out in the accepted proposal or invoice. All fees are exclusive of applicable taxes, duties, and payment processing charges unless otherwise stated.

  • Payment methods include website payment link, credit/debit card, bank transfer, digital wallet, or other methods Crowns Journey accepts. Payments processed by third-party providers are subject to those providers’ terms.

  • Unless otherwise agreed, payment terms are: a non-refundable deposit of 30% (or other amount stated) upon Order acceptance, 40% on first major milestone, and remaining 30% on final delivery; or payment in full per the invoice schedule. Crowns Journey may require full payment in advance for certain Services.

  • All deposits, advance payments, and retainer fees are non-refundable except as required by applicable law.

  • Late payments incur interest at 1.5% per month (or the maximum permitted by applicable law), plus collection fees, and may suspend or terminate Services. You are liable for all costs (including attorneys’ fees) to collect overdue amounts.

  1. Refunds and Cancellations

  • Except where expressly stated otherwise in a written agreement, all payments are non-refundable once Services have commenced.

  • If you cancel an Order after work has started, you remain liable for fees for work performed, non-cancellable third-party costs, and reasonable wind-down fees. Crowns Journey will invoice the outstanding amount, payable within 7 days.

  1. Client Responsibilities

  • You must provide timely access to information, approvals, materials, and contacts needed for Crowns Journey to perform Services.

  • You warrant that any content, materials, or third-party software you provide are owned by you or you have the necessary rights/licences. You are responsible for obtaining permissions, releases, and licences for all third-party materials.

  • You must ensure compliance with laws applicable to your business and operation of your website and services.

  1. Intellectual Property

  • Crowns Journey retains all right, title, and interest in and to its pre-existing materials, methodologies, tools, frameworks, source code, templates, designs, trade secrets, and other intellectual property ("Background IP").

  • Upon receipt of full payment, Crowns Journey grants you a non-exclusive, non-transferable license to use delivered final deliverables specifically created for you ("Deliverables") for your internal business purposes, subject to any usage limits set out in the relevant Statement of Work.

  • Crowns Journey expressly reserves ownership of any Deliverables that incorporate Background IP, provided that we grant you a perpetual, worldwide, royalty-free license to use such Background IP embedded in the Deliverables for their intended purpose.

  • You grant Crowns Journey a perpetual, worldwide, royalty-free license to use non-confidential samples of the Deliverables for marketing, portfolio, and promotional purposes unless you have executed a separate written confidentiality or work-for-hire agreement that restricts such use.

  1. Warranties and Disclaimers

  • You warrant that you have the authority to enter this Agreement and to provide content and materials, and that such content does not violate any third-party rights or applicable law.

  • To the maximum extent permitted by law, Crowns Journey provides Services "AS IS" and disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Crowns Journey does not warrant that the Site or Services will be uninterrupted, error-free, secure, or free from harmful components.

  1. Limitation of Liability

  • To the maximum extent permitted by applicable law, Crowns Journey's aggregate liability arising out of or related to this Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you to Crowns Journey under the applicable Order in the 12 months preceding the claim.

  • In no event will Crowns Journey be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, loss of profit, loss of business, loss of data, or business interruption, even if advised of the possibility of such damages.

  • The above limitations do not apply to liability resulting from our gross negligence, willful misconduct, death, or personal injury where applicable law prohibits such limitation.

  1. Indemnification

  • You agree to indemnify, defend, and hold harmless Crowns Journey, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your breach of this Agreement; (b) your content or materials; (c) your violation of any law or third-party rights; or (d) your use of the Deliverables, Site, or Services.

  • Crowns Journey will indemnify you against claims that our original materials (excluding your materials and third-party components) infringe a third-party's intellectual property right, provided you (a) promptly notify Crowns Journey in writing of the claim, (b) allow Crowns Journey to control the defense and settlement, and (c) reasonably cooperate. Crowns Journey’s indemnity obligation is subject to the limitation of liability in Section 10.

  1. Confidentiality

  • Each party will treat non-public information disclosed by the other as confidential and will not disclose it except to employees, contractors, or advisors who need to know and who are bound by confidentiality obligations.

  • Confidential information does not include information that is public, already known without restriction, independently developed, or rightfully received from a third party without confidentiality obligations.

  • Crowns Journey may retain copies of project materials for recordkeeping and internal purposes.

  1. Third-Party Tools and Services

  • Crowns Journey may integrate or rely on third-party software, platforms, hosting providers, payment processors, or other vendors. We are not responsible for third-party performance or availability.

  • You may be required to accept additional terms from third-party providers directly.

  1. Cookies and Data Collection

  • Our Site uses cookies and similar technologies to personalize user experience, analyze traffic, and provide functionality. By using the Site you consent to our use of cookies as described in our Cookie Policy and Privacy Policy.

  • You are responsible for compliance with applicable data protection laws, including any privacy notices required for your customers. Where Crowns Journey processes personal data on your behalf, the parties will enter a separate Data Processing Agreement as required by law.

  1. Marketing and Publicity

  • Unless you opt out in writing, Crowns Journey may reference your company name and a brief project description in its marketing materials, case studies, or portfolio.

  1. Termination

  • Either party may terminate an Order for material breach if the other party fails to cure the breach within 14 days after receiving written notice.

  • Upon termination for your breach, you remain liable for fees for work performed, non-cancellable costs, and any termination expenses.

  • Crowns Journey may suspend Services immediately for non-payment, suspected fraud, breach of these Terms, or other conduct that could harm Crowns Journey or third parties.

  1. Assignment

  • You may not assign or transfer your rights or obligations under this Agreement without Crowns Journey’s prior written consent. Crowns Journey may assign this Agreement in whole or in part to an affiliate or purchaser.

  1. Governing Law and Dispute Resolution

  • This Agreement is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of laws principles.

  • Any dispute arising under or relating to this Agreement will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, held in Wilmington, Delaware (or another mutually agreed location). The arbitrator may award any remedy that would be available in court, including injunctive relief. Judgment upon the award may be entered in any court of competent jurisdiction.

  • Notwithstanding arbitration, Crowns Journey may seek injunctive or other equitable relief in any court to protect its intellectual property or confidential information.

  1. Notices

  • Notices will be given via email to the contact information provided in the Order or by registered mail to the parties’ registered addresses. Notices are effective on receipt.

  1. Severability

  • If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Parties shall negotiate a replacement provision that most closely effects the original intent.

  1. Entire Agreement

  • This Agreement, together with any accepted proposal, invoice, Statement of Work, Data Processing Agreement, or other written attachments, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.

  1. Waiver

  • No waiver of any breach will be effective unless in writing and signed by the waiving party. No waiver of any breach will constitute a waiver of any other or subsequent breach.

  1. Force Majeure

  • Crowns Journey is not liable for failure or delay caused by events beyond its reasonable control, including acts of God, war, strikes, pandemics, governmental action, internet outages, or third-party failures. Performance time will be extended by a reasonable period.

  1. Miscellaneous

  • Headings are for convenience only and do not affect interpretation.

  • All monetary amounts are in US dollars unless stated otherwise.

  • You agree to provide accurate billing, contact, and company information and notify Crowns Journey of any changes.

Contact
For questions about these Terms or our services, contact:
Crowns Journey LLC
Email: [insert contact email]
Address: [insert registered address in Delaware]
Phone: [insert phone number]